Beechlawn House Hotel - Belfast

Hotel staff were really friendly and helpful, As I arrived late and made a mistake on my booking form. They soon sorted it for me.Thank you.

Location for our purpose, excellent staff, room suitability, food standard.

It would have been helpful to know, at the time of booking, that wedding receptions were taking place on the Sat eve as sleep was essential & the room was noisy.

Checking out

The ensuite facilities were dreadful. The bathroom was tiny, the floor tiles looked like something you would find in a public WC and the sink was cracked. Some of the staff were distant to the point of rudeness and the general cleanliness of the hotel left a lot to be desired.

The receptionists were helpful and kind.

The hotel couldn't find our booking even though I confirmed the reservation by e mail a few days before arrival. We got apparently non smoking room in a smoking corridor. The only non smoking room in the middle of the smoking corridor. The room we got had a bathroom for disable people. The bathroom was in a terrible condition (shower). Even though we used the bathroom as we should (using curtains and shower side walls), it flooded the room, wetting the carpet. Not to mention a pool of water in the entire bathroom. Sunday breakfast service was unprofessional and we found insects in the food. Monday breakfast was ok.

Comfort of hotel & freindliness of staff

It seemed to take a very long time of running taps to get hot water in the morning

Poor management and poor food

Food was dreadful and the rooms were tired and not to clean

Great food from the bar and breakfast, good friendly atmosphere, every member of staff eager to provide great service.

Lovely room, clean and spacious. Have stayed previous. Good parking. Chargable access to internet in room, good TV reception.

Nice size room, clean and tidy.Good choice of Breakfast Plenty of car parking space. Near bus route if going in to Belfast cheaper than car parking in town

Bathroom needs updating badly shower not very good

Staff excellent, could not do enought for you. The owner of this business should be very proud. Also very sound proof. Could not hear what was happening around the hotel. Very impressive.

All excellent.

My credit card didn't work, so they used my laser card, however they charged another £100 to be returned upon departure minus any room service etc. Fair enough! The full amount hit my account quick enough but I'm still waiting on the credit to hit my account.....

We use this hotel as often as we can when staying in Belfast

the food in the restrauant the night before was gorgeous.

the bedsheets were dirty with red stains, breakfast the following day couldn't be eaten it was cold and over cooked. when checking out the receptionist was too interested in talkin to another member of staff and didn't ask how our stay was

The atmosphere was very relaxing . The staff very friendly and helpful towards us

Its location friendly receptionists

Took ages to get served at bar not enough staff